Supervisor Micro-Certification Program
The Supervisor Micro-Certification Program (SMCP) is made up of a series of modules. You must complete Module 1 and Module 3 prior to beginning Module 4.
Module 4 – Teams
In-class or Distance Learning
Supervisors who understand the importance and value of their team evolve into strong people-centric leaders by recognizing that people drive results.
In this module, participants learn
- why teamwork matters,
- the benefits of good teamwork,
- what a functional and dysfunctional team look like, and
- how to build trusting teams
Participants will build their understanding of the part that trust, accountability, conflict, and commitment play in better team results.
Structure: Instructor-led session (in-person or virtual) build on core leadership
competencies using group discussions, leadership assessments, applications to
real-world situations, and access to peer-to-peer collaboration and mentorship
Upon successful completion of the module, participants are issued a digital badge and are eligible to register for the next module (Conflict Management).
Duration: 3.5 hours