We’re Here For You

The way we serve you may have changed, but our commitment to you has not. Whether you need assistance from your representative, have a question about retirement or benefits, or need essential training, you can contact us. CLAC will continue to work hard to protect and support our members throughout this pandemic and will send updates as needed.

 

Member Centre Updates

British Columbia – All member centres are open to the public.*  

Alberta – All member centres are open to the pubic without the requirement of an appointment.* 

Saskatchewan – The Saskatoon Member Centre is open to the public without the requirement of an appointment.*

Manitoba – The Winnipeg Member Centre is open to the public.*

Ontario – Our Cambridge Member Centre and Training Centre is open to the public, but we encourage you to call ahead and make an appointment. Our Chatham, Grimsby, Mississauga, Ottawa, and Sudbury member centres are open by appointment only.*

*Please note that all visitors are required to complete a screening form upon arrival. Anyone who is sick, has been in contact with someone with COVID and/or is waiting on a COVID test, or has returned from travel outside of the province or Canada within the last 14 days and is not an exempted worker will be denied access. Masks must be worn and physical distancing kept.


CLAC Training Updates

During the COVID-19 outbreak, the CLAC Training Team continues to serve our community following strict safety protocols. Online training and other services are available; however, in-class and on-site training is impacted by these protocols. 

Learn more. 


Government Regulations and Supports

To learn more about applying for EI, CRB, and more, visit Canada’s COVID-19 Economic Response Plan.

To learn more about the changing regulations and supports in your region, select your province.


Visit Your Voice to read more about CLAC’s response to the pandemic, as well as articles about how it’s impacted CLAC members in different sectors.




Travel Coverage for COVID-19


Coverage for fully vaccinated travellers who test positive for COVID-19 extended until June 2022

If you are a member of a CLAC Benefits Plan through Green Shield Canada, your plan includes coverage for emergency medical expenses related to COVID-19 for the period of August 15, 2020 through December 31, 2021, up to the existing maximums and limitations. This coverage is in place regardless of vaccination status.

NEW! From January 1, 2022 to June 30, 2022, emergency medical expenses related to COVID-19 will be included for fully vaccinated travellers only.

Note: for the purposes of the COVID-19 emergency medical expenses and quarantine benefit, a fully vaccinated traveller is someone who is eligible for and has completed the recommended vaccine treatment considered by the Canadian government (typically two doses) at least two weeks prior to departure. Travellers who are not able to receive a vaccine in Canada based on age or medical condition will be considered a fully vaccinated traveller for the purpose of this coverage.

Log in to myCLAC.ca and select My Benefits to access your Green Shield account, where you can view your coverage and submit a claim.


Reminder on quarantine benefits

Effective August 1, 2021, if you are a member of a CLAC Benefits Plan through Green Shield Canada, your plan includes coverage for some quarantine benefits for fully vaccinated travellers who are unable to return home as planned due to a positive COVID-19 test pre-departure, resulting in the requirement to quarantine outside of their province of residence. This coverage extension will also be in effect until June 30, 2022 and will continue to apply to fully vaccinated travellers only.

Log in to myCLAC.ca and select My Benefits to access your Green Shield account, where you can view your coverage and submit a claim.



 

Short Term Disability Claims Handling

The COVID-19 situation continues to evolve. We will provide you with updates as we receive them.




Mental Health Support

News and information about COVID-19 is coming at us quickly. It can be hard to keep up and it can be even harder to remain calm. Stress, anxiety, and depression are not unusual, but there are things we can do to deal with stress and support one another during these challenging times. Here are some resources that can help.




Additional Rewards for CLAC Members and Front-Line Workers

As a CLAC member, you receive exclusive benefits that include access to great discounts and savings on a wide range of products and services through the My Rewards program.

Several My Rewards partner vendors are offering extra rewards to CLAC members and front-line workers.

Log in to myCLAC and select More for Members for a complete list of savings and discounts.