CLAC Responds to COVID-19

We’re Here For You!

During the COVID-19 crisis, CLAC is working hard to help and support our members.

We have been in touch with various levels of government and are pushing for increased measures to keep workers safe, and to support those whose jobs are being impacted.

Please continue to use our online services and to call or email us for help.


Thank You!

A special thank you to our members who are on the front lines! Those working in healthcare, retail, airport screening, and more. Your dedication and efforts are greatly appreciated and admired.



Vital Information:

CLAC’s Position Regarding the Mandated Closure of Canadian Construction Sites

Critical CLAC Updates

Federal Government Support (CERB)

Employment Insurance Information

Coverage Under Short Term Disability Plans

Green Shield Canada Coverage

Federally-regulated workplaces

Counselling Support Available (EFAP)

What Can You Do to Help?

Critical CLAC Updates

  • The doors to our member centres are closed to outside traffic. All meetings hosted in our facilities have been suspended. Alternative means of meeting will be used.
  • All formal meetings involving CLAC representatives and stewards who work with vulnerable populations (hospitals, long term care facilities, retirement homes, etc.) have been postponed and alternative methods of correspondence will be used.
  • All non-essential training programs have been suspended through April 30, 2020 and possibly longer. This includes courses offered in our facilities and off site. Essential training (mandatory to report to work at a secured job) is only is undertaken when deemed safe after a risk assessment, and if allowed by public health authorities. Learn more.
  • The Prairies Stewards Conference (April 15-17)  and the BC Stewards Conference (May 25-27) have been postponed until further notice. 

Coverage Under Short Term Disability Plans

Canadian group insurance carriers have come together to create a standard approach regarding COVID-19 coverage under short term disability programs. Most have revised their earlier positions which provided for broad coverage in the event of not only disability but also quarantine. Moving forward, the standard approach will be as follows:


  • Carriers will generally pay benefits only for individuals who ultimately test positive for COVID-19 and are also sick (i.e., manifesting symptoms) and unable to work. In this situation, many carriers are paying from the first day of absence if the individual is in quarantine. In others words, in these cases most carriers are waiving any short term disability waiting periods.
  • Carriers are not generally covering situations where an individual is self-quarantined or self-isolated as a result of COVID-19 if the individual is not ultimately diagnosed as infected with the virus.
  • Individuals who are sick or injured from non-COVID-19 related causes will be subject to standard plan rules (e.g., regular waiting periods, requirement to be unable to work, etc.).
  • Carriers will be applying updated processes for approving COVID-19 related claims that will not require an individual to obtain a doctor’s note. For example, most carriers will be asking members to complete the standardized form recently developed by the Canadian Life and Health Insurance Association.


We will continue to provide updated information as we receive it.

Green Shield Canada Coverage

Since the government of Canada has now issued a global travel advisory for Covid-19, emergency travel coverage will not be available for coronavirus for anyone who now leaves Canada (other conditions would still be covered).

To clarify, the advisories are only for Coronavirus/Covid-19. Someone choosing to travel to a region with an advisory is still covered for emergencies unrelated to the advisory (i.e. anything not coronavirus).

GSC will be issuing this notice to all plan members consenting to email communications.

Please contact your CLAC Benefit Member Centre with any questions or concerns.

Federally-regulated workplaces

At this time, the government of Canada has not yet introduced additional job protections or financial support for federally-regulated employees on leave due to COVID-19. Federally-regulated employees should refer to information on federal employment standards for time away from work, which remain the standard until such time as new legislation is introduced.

What Can You Do to Help?

During this time of crisis, there are many ways we can come together as a community—even if we can’t meet together in person.

  • Check in on the elderly and ill and help them out by dropping off groceries.
  • Be kind to others. 
  • Connect with each other via technology.
  • Donate blood if you are able. There is a current shortage and your donation could save a life. If you would like to register to donate under the CLAC umbrella, please use the following link: and use the code CLAC022871.

We want to again encourage everyone to work to prevent the spread of the virus. Health officials confirm that the following measures have proven effective:

  • Wash your hands frequently.
  • Keep a distance of at least one meter from others.
  • Avoid touching your eyes, mouth, and nose.
  • Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
  • If you have fever, cough, and difficulty breathing, please contact your healthcare provider or your province’s hotline for instruction.

CLAC will continue to work hard to protect and support our members and will send updates as needed.