We’re Here For You!
Many of our CLAC Member Centres across Canada have now reopened, with all necessary safety and distancing protocols in place (see Critical CLAC Updates, below).
To learn more about what’s happening in your region or sector, visit our provincial pages (BC, Alberta, Saskatchewan, Manitoba, Ontario) or our sector page.
In the meantime, we continue to work hard to support you, our members. Please use our online services and call or email us for help—we’re here for you.
A special thank you to our members who are on the front lines! Your dedication and efforts are greatly appreciated and admired.
Critical CLAC Updates
COVID-19 Hardship Fund
Federally Regulated Workplaces
Federal Government Support (CERB)
Employment Insurance Information
Coverage Under Short Term Disability Plans
Green Shield Canada Coverage
Counselling Support Available (EFAP)
Mental Health Support
Additional Rewards for CLAC Members and Front-Line Workers
What Can You Do to Help?
- The following CLAC member centres are now open to the public: Langley, Edmonton, Fort McMurray, Calgary, Winnipeg, Saskatoon Cambridge, Grimsby.
- Please note that all visitors are required to complete a screening form upon arrival. Anyone who is sick or who has recently returned from out of the country will be denied access. Masks need to be worn and physical distancing kept. Appointments are encouraged.
- CLAC member centres in Kelowna, Chatham, Sudbury, and Ottawa are closed to walk-in traffic but are available for meetings and training.
- Please visit CLAC's COVID-19-Training page for the most up-to-date information on course cancellations, training centre operations, and training services across Canada.
- The Prairies Stewards Conference (April 15-17) and the BC Stewards Conference (May 25-27) have been postponed until further notice.
CLAC will provide a subsidy of up to $100 per month toward the benefits premium cost to all members who participate in a CLAC-administered health and welfare trust program and choose to self-pay their benefits coverage premium. The subsidy is available for an initial period of two months, May and June.
To be eligible for the subsidy, you must have signed a CLAC membership application card. If you haven’t signed a membership application card, or aren’t sure if you have, you can do so easily and quickly by logging into myCLAC.
The benefits subsidy is specifically designed to help members who are not working due to the pandemic and as a result no longer have benefits coverage. If you have questions about your benefits, please contact us.
CLAC has created a fund for members who are experiencing particular hardship due to the COVID-19 pandemic. If you are in need, please talk to your representative.
Canadian group insurance carriers have come together to create a standard approach regarding COVID-19 coverage under short term disability programs. Most have revised their earlier positions, which provided for broad coverage in the event of not only disability but also quarantine. Moving forward, the standard approach will be as follows:
- Carriers will generally pay benefits only for individuals who ultimately test positive for COVID-19 and are also sick (i.e., manifesting symptoms) and unable to work. In this situation, many carriers are paying from the first day of absence if the individual is in quarantine. In others words, in these cases most carriers are waiving any short term disability waiting periods.
- Carriers are not generally covering situations where an individual is self-quarantined or self-isolated as a result of COVID-19 if the individual is not ultimately diagnosed as infected with the virus.
- Individuals who are sick or injured from non-COVID-19 related causes will be subject to standard plan rules (e.g., regular waiting periods, requirement to be unable to work, etc.).
- Carriers will be applying updated processes for approving COVID-19 related claims that will not require an individual to obtain a doctor’s note. For example, most carriers will be asking members to complete the standardized form recently developed by the Canadian Life and Health Insurance Association.
We will continue to provide updated information as we receive it.
Since the Canadian government has now issued a global travel advisory for COVID-19, emergency travel coverage will not be available for coronavirus for anyone who now leaves Canada (other conditions would still be covered).
To clarify, the advisories are only for coronavirus/COVID-19. Someone choosing to travel to a region with an advisory is still covered for emergencies unrelated to the advisory (i.e., anything not coronavirus).
GSC will be issuing this notice to all plan members consenting to email communications.
Please contact your CLAC member centre with any questions or concerns.
Federally regulated employees should refer to federal employment standards for information on job protections and available financial support.
Additional Rewards for CLAC Members and Front-Line Workers
As a CLAC member, you receive exclusive benefits that include access to great discounts and savings on a wide range of products and services through the My Rewards program.
During this unprecedented time, several My Rewards partner vendors are offering extra rewards to CLAC members and front-line workers.
Log in to myCLAC and select More for Members for a complete list of savings and discounts.
During this time of crisis, there are many ways we can come together as a community—even if we can’t meet together in person.
- Check in on the elderly and ill and help them out by dropping off groceries.
- Be kind to others.
- Connect with each other via technology.
- Donate blood if you are able. There is a current shortage and your donation could save a life. If you would like to register to donate under the CLAC umbrella, please use the following link: https://blood.ca/en/ways-donate/donate-partner/becoming-partner/team-member-registration and use the code CLAC022871.
We want to again encourage everyone to work to prevent the spread of the virus. Health officials confirm that the following measures have proven effective:
- Wash your hands frequently.
- Keep a distance of at least two metres from others.
- Avoid touching your eyes, mouth, and nose.
- Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze, then dispose of the used tissue immediately.
- If you have fever, cough, and difficulty breathing, please contact your healthcare provider or your province’s hotline for instruction.
CLAC will continue to work hard to protect and support our members and will send updates as needed.